Privacy Policy

1. Controller and contact

Controller: “РА ЧЕТИРИ ПЛЮС” OOD, EIK 200751629
Address: 24 Vasil Levski Blvd., apt. 1, Sredets District, Sofia 1142, Bulgaria
Email: hi@fourplus.bg
Telephone: +359 888 835668

2. What data we collect and why

Enquiries: name, company, email address, project description, stated budget and any additional information you choose to send. We use this information to reply, discuss the project and prepare an offer or the next contractual steps.

Email messages: we process the email address and message content to reply and manage our working communications.

Technical data: when the website loads, the server and security services may process your IP address, the date and time, the requested page, and information about your browser and device. This is necessary to operate and secure the website and troubleshoot problems.

Cookie preferences: we store your cookie choice so we can apply your consent or refusal.

3. Legal bases

We process enquiry data when necessary to take steps at your request before entering into a contract or to perform a contract. We rely on our legitimate interests to secure and operate the website, while taking your rights into account. We use non-essential cookies and similar technologies only with your consent. When the law requires us to retain or provide data, we do so to meet the relevant legal obligation.

4. Cookies and similar technologies

The website uses CookieYes to manage your choices. Necessary cookies support basic functions and security. Optional categories may include functional, analytics, performance and advertising cookies when the relevant services are active. You can accept, refuse or change your choices through the website’s cookie settings. Withdrawing consent does not affect processing that took place before withdrawal.

Cookies from external services may also be subject to the providers’ own policies. The current list of cookies and their durations appears in the cookie settings panel.

5. Who may receive the data

Our authorised team members and service providers may access the data to the extent needed for their services. These providers support hosting, email, security and the website’s technical operation, including the hosting provider WPX. Applicable contractual and legal safeguards apply. We may provide information to a competent authority when the law requires it. We do not sell personal data.

When we use providers or tools that process data outside the European Economic Area, we transfer data only under an applicable GDPR safeguard mechanism, such as an adequacy decision or Standard Contractual Clauses.

6. How long we keep the data

We keep enquiries and correspondence for as long as needed to reply and conclude the communication. After that, we keep them only as needed for follow-up work, the defence of legal claims or compliance with a legal obligation. We keep data in accounting and contractual documents for the periods required by law. Hosting and security services retain technical logs for a limited period, unless an incident requires longer retention. We keep cookie preferences for the period stated in the banner or cookie settings.

7. Your rights

Subject to the GDPR, you may request access to your data, its correction or deletion, restriction of processing, and portability where applicable. You may object to processing based on legitimate interests and withdraw consent at any time. Withdrawal does not make processing carried out before withdrawal unlawful. To exercise a right, email hi@fourplus.bg. We may ask for information needed to confirm your identity.

You may lodge a complaint with the supervisory authority: the Commission for Personal Data Protection (CPDP), cpdp.bg.

8. Security and external websites

We apply appropriate technical and organisational measures to protect information. Links to other websites are managed by their owners; review their policies when you visit them. The website does not use your personal data for automated decisions that produce legal effects concerning you.

9. Changes to this policy

We may update this policy when the website, services or applicable requirements change. We publish the current version on this page and state the date of the latest change.